Effective Date: [2024]
Welcome to Travalaya Holidays Pvt. Ltd. (“we”, “our”, “us”), accessible at https://www.travalayaholidays.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information across our digital platforms, including our website, Facebook, and Instagram.
1. Information We Collect
We may collect personal information when you interact with us through Facebook, Instagram, our website, or offline. This includes:
- Full Name
- Email Address
- Phone Number
- Travel Dates and Preferences
- Passport or ID Details (only when a booking is confirmed)
- Social media profiles (when interacting via Facebook/Instagram)
- IP address and browser data
2. How We Use Your Information
Your personal information is used to:
- Confirm travel bookings and process service requests
- Coordinate with third-party service providers such as airlines, hotels, and visa agencies (only when a booking is confirmed)
- Send promotional materials or special offers via email or official documents
- Respond to your inquiries and offer customer support
- Improve our digital presence, especially on social media
3. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information with trusted third parties under the following conditions:
- Confirmed bookings: Shared with relevant airlines, hotels, and visa processing partners
- Marketing and Analytics: Limited data may be used via Meta (Facebook and Instagram) advertising tools
- Legal Compliance: When legally required, we may disclose personal information to authorities
4. Cookies and Tracking
We use Facebook/Meta Pixel to monitor traffic and serve relevant ads across Meta platforms. No cookies are stored directly from our site at this time.
5. Data Security
While we currently do not process payments through our website, we take reasonable steps to secure the information collected through our digital platforms, including access restrictions and limited internal data sharing.
6. Your Rights
You may request the following at any time:
- Access, update, or delete your personal data
- Unsubscribe from our promotional communications
To make such requests, please contact us via the details below.
7. Third-Party Links
Our website or social media platforms may include links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, feel free to contact:
Travalaya Holidays Pvt. Ltd.
📍 Mahapal-16, Lalitpur, Nepal
📞 +977-9813031746
🌐 https://www.travalayaholidays.com